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About Your Videophone Numbers
2-26
Chapter 2
About Your Videophone Numbers
Two Types of Numbers Available
When the VP-200 was first installed in your home or office, your Sorenson Trainer set up a
Sorenson user account. A local 10-digit number was assigned to the videophone.
Your Sorenson Trainer may also have told you about the option to get a toll-free Direct VP
number which you can use along with, or instead of, your local 10-digit number.
Both local 10-digit numbers and Direct VP numbers are “real numbers” because both are part of
the Public Switched Telephone Network (PSTN) and both comply with the North American
Number Plan (NANP). Both types of numbers allow for direct dialing by hearing users to deaf
users and both numbers work for enhanced 911 (E911) services.
Advantages of Direct VP Numbers
The main advantage of a Direct VP number is that hearing callers never have to pay a toll
charge to dial your videophone (unless there are cell-phone or other charges) regardless of
where they are calling from in the country. Another advantage is that because Direct VP
numbers are toll-free numbers, they do not indicate the city or state in which you live.
Advantages of Local Numbers
The main advantage of local numbers is that anyone, hearing or deaf, can call your videophone
directly using the local number. If a hearing person calls your local number, the call will
automatically be directed to Sorenson VRS so that an interpreter can relay the call.
- Sorenson VP-200 1
- Copyright Statement 2
- Table of Contents 3
- 4 - Using the Video Center 4
- Introduction 7
- About This User Guide 8
- VP-200 Features 9
- VP-200 Package Contents 10
- Getting Technical Support 11
- Chapter 1 12
- A Quick Look 13
- VP-200 Wiring Connections 15
- VP-200 Indicator Lights 16
- VP-200 LED Details 17
- About the Remote Control 18
- Remote Control Buttons 19
- Chapter 2 20
- # Area or Button Description 20
- Quick Look 21
- Setting Up the VP-200 22
- The Home Screen 24
- Home Screen Icons 25
- The On-Screen Keyboard 27
- Deleting Characters 28
- Navigating Through Screens 29
- Choosing a Video Display Mode 32
- Full-Screen View 33
- Dual-Window View 35
- Using Video Privacy 36
- About Your Videophone Numbers 38
- Getting a Direct VP Number 39
- Making Calls 45
- Answering Calls 47
- Call-Waiting 48
- Making Calls 49
- To answer an incoming 49
- Chapter 3 50
- To switch back to the call 52
- Missed Calls 54
- Screen Saver 55
- Dialing Methods 56
- Making a Sorenson VRS Call 57
- To make an SVRS call from 58
- To exit the Hold Queue: 59
- To make a Voice Carry 60
- Over (SVRS VCO) call: 60
- Calling Another Videophone 61
- To dial by IP Address: 62
- If the call is not answered: 62
- To dial a saved number: 63
- Redialing Numbers 65
- Reviewing Call History 66
- Received Calls Screen Details 67
- To see a list of all your 68
- Dialed calls: 68
- Dialed Calls Screen Details 69
- Call Details Dialog 70
- Call Details Dialog Details 70
- To see a list of your 71
- Missed calls: 71
- Missed Calls Screen Details 72
- Using Contacts 73
- To dial a Contact: 74
- Contacts Screen Details 75
- To add a new Contact: 76
- Add Contact Screen Details 77
- To edit a Contact: 78
- Edit Contact Screen Details 79
- To delete a Contact: 80
- To request free Moving 81
- Assistance: 81
- Contacts Icons 82
- Contacts Icons Details 83
- Video Center 85
- New Home Screen Features 87
- Playing Back Videos 93
- Full Screen Playback Mode 96
- Restarting a Video 99
- Exiting Playback 100
- Using the Video Center 101
- Chapter 4 102
- Deleting Videos 103
- Responding to a Video 106
- More About SignMail Videos 107
- Using the 111
- Connection Wizard 111
- Chapter Overview 112
- Checking Wiring Connections 113
- Running the Connection Wizard 114
- 2- Network Screen 115
- Network Screen Details 116
- 3- Starting Videophone Screen 117
- 4- Check for Updates 118
- 5- Account Selection Screen 119
- Chapter 5 120
- 7- Setup Complete Screen 121
- Configuration 123
- Settings 123
- Reference 123
- Configuration Settings 125
- To open the Settings 125
- Chapter 6 126
- Personal Screen Reference 132
- General Preferences Screen 133
- Feature Description 134
- Incoming Call Settings Screen 135
- User Identity Settings Screen 137
- SignMail Alerts Screen 140
- SignMail Alerts Details 141
- Device Screen Reference 142
- About Your Sorenson VP-200 143
- Time Zone Settings Screen 145
- VCO Default Settings Screen 146
- Video Settings Screen 148
- Video Settings Screen Details 149
- Network Screen Reference 150
- IP Address Settings Screen 151
- Network Speed Settings Screen 155
- Ports Screen 157
- Location Screen Reference 158
- 911 Location Info Screen 159
- 911 Location Info Dialog 161
- Internet 163
- Connectivity 163
- Problems 163
- Internet Problems 165
- Recommended Procedure 165
- Inbound Ports Outbound Ports 165
- Chapter 7 166
- Potential Issues 166
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