Classe Audio CDP-3 Owner's Manual download pdf (Page 26)

Troubleshooting

In general, refer any service problems to your Classé dealer. Before contacting

your dealer, however, check to see if the problem is listed here. If it is, try the

suggested solutions. If none of these solves the problem, contact your Classé

dealer.

1. My CD is skipping.

• Gently clean the disc itself using a damp, soft cloth, wiping along

the radius of the disc rather than around the circumference.

(Cleaning discs in this manner minimizes the chance of

damaging the disc.)

• The CD itself may already be damaged. Try several other

discs, to see whether the problem is widespread or limited to a

particular CD.

2. There is no sound and the Standby LED is not lit.

• Ensure the player is plugged into the AC mains, and that the AC

mains are operating normally.

• Check that the main power switch on the rear of the unit is on.

• Your display may be set to timeout, and the CDP-100 may

simply be in pause or stop mode. Touch the screen to reactivate

it so you can see the state of the unit, or simply press the Play

key on the remote control.

• Unplug the unit for at least thirty seconds and then plug it in

again; try powering it up. (Sometimes a brownout or short-term

loss of power might require a restart.)

• Verify that the AC mains is not out of range. The unit will

automatically attempt to protect itself from improper AC mains

voltages by not powering up.

• If none of these solutions work, please consult your Classé dealer

for assistance. There are no user-serviceable parts inside your

unit.

3. A disc was inserted, but the machine rejected it and asked for

another disc to be inserted.

• Check that the disc is compatible with your unit. The CDP-100

will play CD Audio discs only.

• Ensure that the disc surface is clean, and try reinserting it.

• Check that the label side of the CD is facing up.

4. The disc is spinning but there is no sound in one or both channels.

• Check that both interconnect cables are properly connected

between the outputs of the CDP-100 and the inputs of your

preampliﬁer or integrated ampliﬁer.

• Ensure that the preampliﬁer/ampliﬁer units being used are

properly conﬁgured. (You may need to consult those units’

owner’s manuals for more information.)

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Classe Audio CDP-3 Owner's Manual Page 26

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